Privacy Policy.

We collect information you provide directly to us when creating an account, applying as a counselor, or booking a session. This includes:

• Counselor qualifications, licenses, and experience.
• Contact details (Email, Phone, Name).
• Booking preferences and session schedules.
• Messages and care-related information shared through the platform.

Your information is used only to support safe, reliable care coordination:

• Helping counselors and clients schedule sessions securely.
• Verifying counselor details before public listing.
• Managing Google Calendar synchronization and meeting invitations.
• Improving the care experience and platform stability.

Everything you send us travels over an encrypted connection (HTTPS), and access to stored data is limited to the people and services that need it. We do not sell your personal information. We share data only with trusted service providers necessary for operation:

• NextAuth.js: For secure authentication.
• Google: For calendar synchronization (if enabled).
• Jitsi: For secure video calls.
• Prisma: For database hosting.
• Google Analytics: For visit statistics on public pages only (not on your CareBox, forms, booking pages or a counselor's dashboard), without the details in page addresses.

You stay in control of your information. You may request access to, correction of, or deletion of your personal data at any time by contacting our support team.